One-time strategy
Social and platform direction, community engagement strategy, tone of voice, response guidelines, listening priorities and recommendations.
CULTURE SHIFT / SOCIAL & COMMUNITY
Social & Community
For brands shaping their social presence and building stronger relationships with their audiences.
Custom project & monthly pricing
LET’S TALK COMMUNITYSOCIAL & COMMUNITY
Direction, participation
and the work between.
Connect platform direction, content, tone of voice and audience behavior to how a brand shows up and responds.
Defined community support
An agreed project covering specific engagement, moderation, triage, listening, cultural conversation monitoring or reporting needs.
Monthly management
Recurring community operations, inbound responses, proactive outbound engagement and audience insights within agreed hours and coverage.
Strategy and daily management are different engagements.
A strategy project sets direction and processes. Management puts an agreed operating scope into practice. Both one-time projects and recurring monthly support are custom-priced.
Monthly scopes specify platforms, hours, engagement volume, inbound comments or messages, outbound engagement, moderation responsibilities, approvals, reporting cadence, response-time expectations and weekday or weekend coverage.
Coverage is agreed before work starts. Unlimited engagement, 24/7 availability, crisis management and guaranteed response times are not included by default.
FOUNDER EXPERIENCE / THE·TEAM
Social & community
in practice.
I currently work as a Social Media Coordinator at THE·TEAM (formerly Wasserman), managing outbound engagement and moderation across our accounts. My work includes platform-native responses, cultural conversation monitoring and reporting across Meta’s ecosystem.
- Social & community engagements
- 5M+
- Posts
- 500
Experience from my role at THE·TEAM, separate from Culture Shift client work.
EXPLORE THE WORKNeed a smaller starting point?
The Quick Shift™ ($75), The Deep Shift™ ($150) and Strategic Read™ ($250) offer focused conversations or an outside assessment.
VIEW SESSIONS & THE SERVICE DIRECTORYYOUR NEXT MOVE
Let’s make the shift.
Tell us what you’re building and what needs to change. Culture Shift will help you find the right starting point.